FAQs
How much does a party event cost?
All parties start at $325. Please see the Pricing for more details. Call for special discounts.
What is included with a party event?
A game coach to supervise and assist with the games. For birthdays we provide the Guest of Honor a gift from us, a custom made T-shirt with name and age on the front and Mishoe’s Mobile Gaming, LLC on the back.
How do I book a party reservation?
You can fill out our online form or email or call us as shown on our contact page. We will send you a confirmation email and an invoice.
What happens if I need to postpone or reschedule a reserved party?
We will make every effort to accommodate the next earliest available reservation date to reschedule your party event at no additional charge.
How do I cancel a party reservation?
Please notify us as soon as possible should you need to cancel your reservation. There is a $25 cancellation outside one week of the party. NO DEPOSIT REFUND should you cancel the reservation within 7 days of your scheduled event.
Policies
Booking Policy
You may book as far in advance as you wish with a deposit. We accept the following forms of payment: credit card, debit card, CashApp, Square. Event times are not guaranteed until deposit is made.
Refund/Cancellation Policy
No refund should you cancel the reservation within 7 days of your scheduled event. There will be a $25 cancellation fee for all parties or events canceled after deposit is received. Mishoe’s Mobile Gaming will make every effort to reschedule and/or postpone your event with no penalty to another date, should cancellation be necessary.
Inclement Weather
Our mobile game theater is insulated and climate controlled with air-conditioning and heating. In the event of severe weather (strong wind, snow, ice, etc...) that makes traveling to your location dangerous or could create an unsafe situation at your location, we reserve the right to reschedule your event.
Refusal of Service
Mishoe’s Mobile Gaming reserves the right to refuse service to client and event attendees if we observe behavior which we deem to be a potential threat to our staff, guests, equipment or the public. Such behavior includes, but is not limited to, obvious intoxication, observed or suspected illegal drug use, aggressive language or acts, unsafe surroundings . If the situation is not corrected, we may delay or cancel an event.
Damage
Mishoe’s Mobile Gaming or any MMG employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Mishoe’s Mobile Gaming reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same, by clients’ guests. This includes damage and/or theft of items such as television units, game consoles, game controllers, game discs. Replacement charges will be based on current retail price of the damaged/missing item (Wal-Mart, Best Buy, etc.) and will be charged to the client’s credit or debit card accordingly. Mishoe’s Mobile Gaming or any MMG employees assume no responsibility for any injuries sustained on the clients property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host.
Food and Drinks
We do not allow any food, drink, candy, gum, smoking, etc.... in the mobile game theater.
Parking
The mobile game theater is designed to be parked on the street with safe sidewalk access to event guests. If conditions upon our arrival render safe parking unavailable, customers have the option of moving the event to a nearby location suitable for parking.
Privacy Policy
Mishoe’s Mobile Gaming is committed to protecting your privacy. We use the information we collect on the site to make event reservations with Mishoe’s Mobile Gaming as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.
Pictures
While your party is in effect the Game Coach will be taking pictures of the party inside/outside the trailer. You will then be able to view these pictures on Mishoe’s Mobile Gaming, Facebook and Instagram page and copy them to your files. If you do not want our Game Coach taking these pictures or posting them on our social media pages, please notify us via Email prior to the party or by text message. This is a service we provide to our guests so they can be sure to capture their party as it happens.
Video Game Ratings
Mishoe’s Mobile Gaming gives the host a chance to confirm whether they have video game restrictions. We will ask during the over-the-phone booking or when booking online, simply enter "Age Appropriate" or "No Restrictions" in the appropriate comment box.
Submission of payment constitutes acceptance of these terms.